30-day refund and return period:
You
have 30 days from the day you received the product
to request a refund or exchange. After this 30-day period
days, unfortunately we can no longer offer refunds
or exchanges. The money will be refunded in the same way the customer
paid within 7 days. To initiate a return or exchange,
contact us at info@navao.fr
Eligibility for refund and return:
For
to be eligible for a refund or exchange, the item must be
unused, in the condition in which it was received. An item that is not
not in its original condition, damaged or with missing parts
missing not due to an error on our part cannot be
refunded.
Nous souhaitons que vous soyez entièrement satisfait de votre achat.
Si ce n’est pas le cas, vous pouvez retourner votre commande dans un délai de 30 jours à compter de la date de livraison, à condition que le produit soit neuf, non utilisé, non ouvert et dans son emballage d’origine.
Les frais de retour sont à la charge du client.
Une fois le retour reçu et vérifié, nous procéderons au remboursement sous 7 jours.
Pour plus d’informations, veuillez consulter notre page dédiée aux retours.
We strongly recommend washing all our products by hand. If you use a washing machine, choose the hand wash program to avoid shrinking or damaging our premium materials.
Air dry only.
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