Politique d’expédition
Last updated: September 21, 2025
Shipping Overview
- Countries served: France and the United Kingdom
- Order cutoff time: 17:00 (CET), Monday to Friday
- Processing time: 1 to 2 business days
- Shipping time: 4 to 6 business days
- Estimated total delivery time: 5 to 8 business days
- Shipping fees: Free shipping in France and the United Kingdom — no minimum purchase
- Carriers: Colissimo, Chronopost, Mondial Relay
1. Where Do We Ship?
We currently ship to mainland France and the United Kingdom.
2. Processing Times
Orders placed before 17:00 (CET) from Monday to Friday are processed the same business day. Orders placed after this time are processed the next business day.
Processing time: 1 to 2 business days
Shipping time: 4 to 6 business days after dispatch
Total estimated time: 5 to 8 business days
3. Shipping Carriers
We work with trusted shipping partners such as Colissimo, Chronopost, and Mondial Relay. The carrier used depends on the delivery address and parcel size.
4. Shipping Fees
Shipping is free in France and the United Kingdom, regardless of order amount.
5. Delivery Issues
If your parcel is delayed, lost, or damaged, please contact us as soon as possible at info@yvonne-eclat.com. We’re always here to help!
6. Order Tracking
Once your order has shipped, you’ll receive an email with a tracking number. You can follow your delivery status on this page: Track Your Order.
7. Questions?
Check our FAQ page or contact our customer service team.
Contact Information
Yvonne Éclat
Address: Databankweg 20, 3821 AL, Amersfoort, Utrecht, Netherlands
Email: info@yvonne-eclat.com
Phone: +31 970 10267457
Contact Form: Click here
Customer Service Hours: Monday – Friday, 09:00 – 17:00 CET
We typically respond within 1–2 business days.
Thank you for choosing Yvonne Éclat!
