Politique de confidentialité
Privacy Policy – Yvonne Éclat
Last updated: September 21, 2025
This Privacy Policy explains how Yvonne Éclat ("Yvonne Éclat", "the Site", "we", "us") collects, uses, and discloses your personal information when you visit our website (https://www.yvonne-eclat.com), use our services, make a purchase, or contact us about our services (collectively, the “Services”).
In this policy, “you” and “your” refer to anyone who uses our services — including customers, visitors, or any other users whose personal data we process.
Changes to This Policy
We may update this policy at any time to reflect changes in our practices, or for legal and regulatory reasons. If significant changes are made, we will publish the updated version on our website, update the date, and take any required legal actions.
How We Collect and Use Your Personal Data
We collect your information through various channels, depending on how you interact with us. We use it to:
- Communicate with you
- Provide, improve, and optimize our services
- Comply with legal obligations
- Enforce our Terms of Use
- Protect the safety of our services and users
Information You Provide Directly:
- Contact details: Name, address, email, phone number
- Order details: Shipping/billing address, ordered products, payment confirmation
- Account details: Login credentials, passwords, security questions
- Customer support: Any information you provide to our team
Some services require this information. You may refuse to share certain details, which could limit functionality.
Information Collected Automatically:
Through cookies and similar technologies:
- Device and browser type
- IP address and approximate location
- Site behavior (clicks, page views, etc.)
Third-Party Data:
- E-commerce platforms (e.g., Shopify)
- Payment providers
- Analytics and marketing tools
Purpose of Data Use
| Purpose | Activities | Legal Basis (GDPR) |
|---|---|---|
| Provide Services | Order processing, account management | Legitimate interest / Contract |
| Marketing | Email/SMS offers | Legitimate interest (Art. 6(1)(f) GDPR) |
| Security | Fraud detection | Legitimate interest |
| Improvements | User experience analytics | Legitimate interest |
Cookies
Cookies help us:
- Enable essential website features
- Remember your preferences
- Analyze site usage
- Personalize content and ads
You can manage your preferences in your browser settings.
See also: Shopify Cookie Policy
Disclosure of Personal Information
| Category | Examples | Recipients |
|---|---|---|
| Identifiers | Name, email, phone | Payment and delivery providers |
| Purchase history | Past orders | Customer support, marketing |
| Site usage | Device, clicks, IP | Analytics tools, IT providers |
| Location | IP-based location | Security partners |
We may also share data with your consent, in case of business transfers, or as required by law.
Third-Party Sites
Our site may contain links to third-party websites. We are not responsible for their policies. Please review them before interacting.
Protection of Minors
We do not knowingly collect personal data from anyone under the age of 16. If you believe this has occurred, contact us at info@yvonne-eclat.com so we can delete the data promptly.
Data Security and Retention
We use appropriate measures to secure your data. However, no system is 100% secure.
We retain data as long as necessary to:
- Provide services
- Comply with legal obligations
- Resolve disputes
- Enforce our terms
Your Rights
Depending on your country of residence, you may:
- Access your data
- Request deletion
- Correct inaccuracies
- Request data portability
- Restrict or object to processing
- Withdraw consent
- Appeal our decisions
To exercise your rights, contact us at info@yvonne-eclat.com. We may require identity verification.
You can unsubscribe from marketing emails via the link in each message. Transactional emails will still be sent when necessary.
Complaints
If you have concerns, contact us:
Yvonne Éclat
Address: Databankweg 20, 3821 AL, Amersfoort, Utrecht, Netherlands
Email: info@yvonne-eclat.com
Phone: +31 97010267457
Contact page: Click here
Customer service: Monday to Friday, 09:00 – 17:00 CET
We aim to respond within 1–2 business days.
If needed, you can also contact your local data protection authority in France, the United Kingdom, or elsewhere in the EU/EEA.
International Users
Yvonne Éclat is based in the Netherlands. By using our services, you consent to your data being transferred and processed in countries that may have different data protection laws than your jurisdiction.
Thank you for choosing Yvonne Éclat!
